We need...


JUNIOR SUPPORT ENGINEER

About the team

You will join one of our small autonomous teams to design and deliver the core parts of our solutions from our R&D office in Catania. Teams are independent and they follow the Agile/Scrum working practices. They can build whatever is needed without external dependencies or approval. The team decides what ideas to build, how best to implement them and owns its ongoing operations.

Responsibilities

As a Support Engineer at BaxEnergy you will contribute to the deployment and maintenance of customers’ solutions, installed both on-premise and on the cloud. You will have to capture inquiries from our customers into our support system, and proactively provide solutions for each use-case. You will witness how customers use our solution, ensuring their satisfaction with the collaboration of a product owner and a key account manager.

Technical skills

  • Experience with Windows and Linux
  • Experience with SQL Server
  • Good understanding of networking configuration, tests and troubleshooting
  • Good understanding of software engineering practices
  • Good understanding of enterprise hardware and cloud environments
  • Knowledge of virtualization technologies

Nice to have

  • Availability to work in shifts
  • Availability to travel
  • Knowledge of micro-service architectures
  • Knowledge of IIS
  • Knowledge of container orchestration (Kubernetes)
  • Experience with Bash/Python scripting
  • Experience with issues tracking or ticketing systems
  • Additional language skills: French, Spanish, German or Portuguese

Don’t worry if your profile doesn’t meet all the requirements, we’ll teach you the rest!

Job Location: Italy

c/o Free Mind Foundry srl
Via Sclafani 40/B
95024 Acireale

...you Get


About BaxEnergy

Hi. We’re BaxEnergy.

BaxEnergy provides the world’s leading renewable energy monitoring platform. Over 85 GW of green power monitored for customers in 18 countries. Our customers use BaxEnergy’s software, services, and support to transform the way they work with their assets.

As a company with offices in Catania (Italy), Berlin (Germany), Amarante (Portugal) Johannesburg (South Africa), Pune(India), and Bayraklı İzmir (Turkey), BaxEnergy transforms how organizations market and sell. Through its unique vision of the office space, BaxEnergy leaded the creation of the innovation hub “Free Mind Foundry” which currently hosts the Italian R&D center.

If you are looking for a place where you’ll enhance your skills alongside some of the most talented and dynamic people you’ve ever worked with, BaxEnergy might just be the place for you. Join us!

About the Environment

FREE MIND FOUNDRY is an inspiring place where Community, Collaboration, Sustainability and Innovation come together and young, talented and passionate people join forces to make new ideas come true.

Benefits

We offer to all our community:

  • Medical and health coverage
  • Severance package
  • Education assistance, books, trainings, software certifications examination and everything else you may need for your professional growth
  • Staff events (holiday parties, BBQs, recreational trips)
  • MBA-oriented bonuses
  • More than 10 collaborative spaces
  • Gaming room
  • Standing desks
  • A fully equipped cantina for free meals with 2 Italian chefs
  • A Health & Wellness space within the office
  • Free secure parking area
  • Equal opportunity

Just to name a few.

Submit your Application


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